Altru Ticketing Software

Easily sell more tickets and convert visitors into members and lifelong donors with Blackbaud Altru®.

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Comprehensive Ticketing, Fundraising, and Membership Management Software

Gain a comprehensive view of your supporters by consolidating admissions, membership, fundraising, merchandise, marketing, and more in one revolutionary, cloud-based solution. Blackbaud Altru is the leading cultural management solution built specifically for general admission organizations.

Here are just a few organizations using Blackbaud Altru ticket and membership software.
Read these stories and more in our customer story showcase.

Turn visitors into members and donors.

Get a complete 360-degree view of your supporters with attendance history, membership activity, donations, and more, all stored in a single record. It’s simple —the more insight you have into your database, the more opportunities you’ll have to strengthen and cultivate long-lasting relationships.

  • The intuitive, user-friendly interface allows for online, mobile, and walk-up ticketing and membership sales
  • By unifying admissions and membership sales, the typical Blackbaud Altru client sees membership revenue grow by an average of 27% per year for the first three years*
  • Onsite merchandise management automates member benefits and merchandise discounts
  • Increase efficiency with built-in email and drive online sales with mobile-responsive transaction pages
  • Gain more insight into your donor base with built-in customizable dashboards, key performance indicators (KPIs), and query tools

*Citation: Blackbaud Research

Boost your fundraising efforts.

Maximize your fundraising performance with specialized tools to manage major gifts, pledges, and events.

  • Coordinate volunteers and resources through consolidated calendar tools that improve scheduling efficiency and accuracy
  • Segment and target more meaningful donation appeals with a more complete picture of each constituent
  • Convert more donors with more strategic messages; our customers have seen a 14% boost in donation revenue per year for their first three years on the solution*

*Citation: Blackbaud Research

Be supported.

With more than 30 years of experience partnering with arts and cultural general admissions organizations on software solutions, we get it. Blackbaud Altru was designed specifically for aquariums, gardens, museums, and zoos, so it's cloud-based and grows right alongside you with thoughtful and rapid innovation designed for organizations like yours! Enjoy features like:

  • Revolutionary on-boarding to ensure your success right out of the gate
  • In-product chats with our dedicated Blackbaud Altru Support Team
  • Our active Blackbaud Altru Community; this solid network of users is sure to make you feel supported

Promote Safety and Security.

Enable your visitors, staff, and guests to enjoy your organization as securely as possible. Open your doors with confidence, and without sacrificing revenue.

  • Leverage Payment Terminal™ capabilities to facilitate touchless payments
  • Accelerate online ticket purchases and donations to allow for capacity planning
  • Support programming flexibility using Timed Ticketing and scheduled programming functionality
  • Enjoy improved security coupled with a 3x improvement in transaction speed vs. swipe technology

Resources for Blackbaud Altru

Innovating in a Changing World: Modern Tools for Cultural Organizations to Engage, Retain and Communicate with Supporters

Modern Tools for Cultural Organizations to Engage, Retain and Communicate with Supporters

Tap into the ideas and tools in this guide to capitalize on the emerging trends presented in Tipping Point: Aligning with Supporters in a Changing World.

How to Create Dynamic Emails with Ease

How to Create Dynamic Emails with Ease

In this article, we’ll go through three ways to take your museum emails to the next level: incorporating enticing call to action language, striking the right balance of text/images and adding personalized merge tags. These tried-and-true methods will be sure to help your campaign metrics skyrocket and keep your readers coming back for more. Let’s dive in!


Going Viral: Creative Social Media Campaigns to Inspire Museums

With hours of mindless scrolling available with just a few swipes and taps, it’s crucial for museums to get savvy and creative with social media campaigns to stand out. In this article, we’ll highlight three stellar campaigns to inspire your organisation and challenge your communication strategies. Whether you are a small organisation looking to embark on your first campaign or a tenured institution looking to switch things up, these creative ideas will be sure to get those social media cogs churning!


What Is the Future of Virtual Membership?

Think back to 2019 and early 2020. How many cultural organizations were actively prioritizing digital benefits and digital access in membership? While we cannot travel back in time, the answer is likely “not many.” Indeed, prior to COVID-19, the core benefits of membership were related to the onsite experience: unlimited free admission, member rates for in-person events, and discounts on gift shop purchases and concessions.

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